Cloud Voice Platform provides better experience for Eagle Communications employees and customers
Indianapolis — July 24, 2017 — Alianza Inc., the cloud voice platform company, announced today that Eagle Communications has selected Alianza’s Cloud Voice Platform for its next-gen cable VoIP solution. With the Cloud Voice Platform, Eagle Communications realizes significant operational improvements and a superior cost model, along with more frequent and impactful innovation for its staff and customers.
Eagle Communications, Inc. is a Kansas-based Broadband Services and Media Company with over 290 employee-owners. The company operates 28 radio stations in Kansas, Nebraska, and Missouri as well as internet, TV, and phone service with a full host of business IT and advertising solutions in 60 Kansas, Nebraska and Colorado communities.
“From the outset, Alianza demonstrated strong commitment to innovation and driving additional value for our customers,” commented Travis Kohlrus, General Manager of Eagle Communications. “The Alianza team and its innovative technology are outstanding; its cloud-based VoIP solution is the future of cable voice and is clearly the best choice for Eagle Communications.”
Eagle Communications is migrating its customer base from a wholesale hosted VoIP model that is based on legacy softswitch technology. Alianza’s solution supports Eagle’s existing phone services and provides a platform for growth and launching new business services. Using Alianza’s flexible REST APIs, Eagle is integrating the Cloud Voice Platform with its existing back-office systems to automate and improve customer life cycle management.
“Eagle Communications provides an essential role connecting the communities it serves,” commented Brian Beutler, Alianza’s co-founder and CEO. “We are thrilled to partner with Eagle to enhance the customer experience and provide impactful operational and economic improvements for the company and its employee-owners.”
Download Alianza’s eBook Cable VoIP 2.0: Voice Moves to the Cloud to discover how cable MSOs are leveraging cloud voice platforms to boost voice profitability and rapidly launch new services.
Alianza is showcasing its cable VoIP 2.0 solution for NCTC members in booth #333 at The Independent Show (July 24-25 in Indianapolis).
Alianza radically transforms communications delivery so that service providers thrive with strong margins, better service and elegant management. Alianza’s Cloud Voice Platform is a web-scale, turnkey virtualized software solution that enables cable, mobile, telco and other broadband providers to rapidly customize, launch and profit from VoIP and UC services. The power of Alianza’s cloud delivers a lower total cost of ownership and a clear business case for VoIP with a zero-CAPEX, success-based SaaS model. This new way to deliver voice service untangles service providers from the restraints of old-school voice networks and accelerates innovation and growth. Learn more about Alianza at www.alianza.com and connect with the company on Twitter and LinkedIn.