Infusionsoft Rebrands as Keap, Launches New Smart Client Management Software for Small Service Businesses

Rebrand and product launch signal the industry leader is taking on a new, bigger market

CHANDLER, Ariz., Jan. 29, 2019 (GLOBE NEWSWIRE) -- Infusionsoft announced today it has rebranded the company as Keap, a name that represents the very essence of the grit and passion small businesses put in each day to keep going, keep serving and keep growing. With the rebrand, comes the launch of a new product, also named Keap, the industry’s first smart client management software built specifically for small businesses in the home, personal and professional service industries. For 17 years Infusionsoft has led the market as the pioneer of CRM and marketing automation software for small businesses. The Keap product launch and company rebrand is a signal the company is expanding to serve a new market.

“We’ll continue to lead the CRM and marketing automation industry with exciting updates coming this year with what we are now calling Infusionsoft by Keap,” says Keap COO Keith Reed. “With the introduction of our new Keap product, we are able to serve an even larger market of small service providers who have been shut out of the benefits of automation because software providers have made it too hard and expensive.”

Targeted at small service providers such as interior design, home repair, fitness or business consulting, Keap is smart client management software that automates repetitive sales and client-related tasks like appointment scheduling, following up on leads/quotes, and collecting payments. It does this by intelligently prompting the user when and how to follow-up with personal and professional communications that progress leads more quickly into more happy clients that refer.

“As part of a multi-year company and product transformation, we set out to better understand how small businesses meet customer demands today,” said Keap CEO Clate Mask. “We discovered small service providers waste time juggling five to seven tools just to book appointments, send communications, provide quotes or collect payments. That is 50 hours a month that could be spent servicing more clients, growing the business or at home with family [1]. As the market leader dedicated to small business success, we knew we had to make this easier.”

Here are some of the top benefits of Keap’s new smart client management software:

  • Organizes and centralizes all customer information and daily work in one place - From lead to satisfied client and all the follow-up in between, Keap organizes customer information and daily work in one place so it’s connected and organized. A mobile app provides easy, 24/7 access to client information from anywhere.
     

  • Frees small businesses from repetitive tasks to save time - Keap’s online appointment scheduling, simple auto-reminders, and personalized follow-up communications give small businesses back their time. No more playing phone or email tag with clients to set up meetings, follow up on proposals or quotes, and chase down late payments.
     

  • Helps small businesses provide great service to their clients - Keap’s online tools help small businesses wow clients by making it simple to book appointment times, view or accept personalized quotes, and pay online invoices in seconds with a one-click “pay now” button.  Customizable, automated reminders and updates help small businesses and their clients stay informed every step of the way.

The company revealed a new Keap brand identity, visual redesign, logos and a marketing campaign Quiet the Doubters.

Resources used in this release:

  1. 2018 Infusionsoft Value Outcome Survey

About Keap
Keap is on a mission to simplify growth for millions of small businesses. For 15 years, Keap has helped small businesses get organized so they can deliver great service and close more business. The company pioneered the CRM and marketing automation category for small business and today serves more than 200,000 users globally with its Infusionsoft and Keap products. Headquartered in Chandler, Arizona with offices in San Francisco and Atlanta, the company is funded by Goldman Sachs, Bain Capital Ventures, Mohr Davidow Ventures, and Signal Peak Ventures.  For more information, visit www.keap.com or connect with us on Facebook.

Contact:
Kristin Hege
Phone Number: +1-480-540-6496
Email: kristin@conveycommsagency.com 

Backbone PLM, True Fit Size Up Product Development

Unveiling at NRF, True Fit insights will be added to Backbone PLM, the cloud-based platform aiming to reduce headache at the design stage.

By Kaley Roshitsh on January 11, 2019

In effort to close the “virtuous cycle of personalization” in the product development process — Backbone PLM partners with True Fit, the data-driven personalization platform fitting retailers with key consumer data from 90 million consumers.   

Unveiling the demo at the upcoming NRF Big Show, the partnership aims to size up and confront the “huge disconnect” in the product development process between designers and their end-customers due to lack of product and customer information at the design stage.

Coming off of a $8 million investment in August to push into initiatives such as Backbone 2.0, Matthew Klein, chief executive officer of Backbone PLM, serves that the newest collaboration with True Fit will continue to empower their ethos in offering greater transparency and efficiency in the supply chain. Specifically in the product development process, Backbone’s cloud-based platform has seen speed to market improve 10 times faster for some users.

Speed to market aside, designing with a consistent, transparent view of customer data — including attributes such as demographic, size, fit and style details — renders greater efficiency and ROI for retailers and brands.  

According to Romney Evans, cofounder and chief product and marketing officer of True Fit, the partnership with Backbone PLM enables better “matching of products to consumers” through data-driven insights on product performance. 

And these “real-time insights” from True Fit will live directly in the Backbone PLM dashboard, indicated by an actionable button where users can sync data across both the product and size and specification levels. 

Staying ahead with product design may mean a closer look at one’s customers, or rather the real-time data that serves to personalize their fit. 

Alianza Deepens UCaaS and CPaaS Expertise With Addition of Clark Peterson to Board of Directors

January 21, 2019 10:00 AM Eastern Standard Time

LINDON, Utah--(BUSINESS WIRE)--Alianza Inc., the cloud voice platform company, announced today that Clark Peterson has joined its board of directors. The company will benefit from his deep unified communications experience, industry knowledge, strategic thinking and track record of building and scaling unified communications platforms.

Clark Peterson joins @Alianza_Inc's board. His #UCaaS and #CPaaS expertise will help the company accelerate cloud platform innovation and service provider success. #telecom #VoIP

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Peterson brings more than 30 years of leadership experience with market-leading telecommunications organizations. He has a passion for helping businesses upgrade from legacy systems to modern, innovative, unified communications as a service (UCaaS) and Communications Platform as a Service (CPaaS) solutions. Most recently, he served as the president and then chief evangelist at Vonage Business. Peterson came to Vonage through Vonage’s acquisition of Telesphere, where he served as CEO for eight years. In 2016, Peterson was recognized with the Channel Partners Circle of Excellence Lifetime Achievement award. In 2014, Clark was recognized as one of the top 20 CEOs in the telecom industry. Presently, Peterson serves as the chairman of the Cloud Communications Alliance, an industry association dedicated to the growth of the cloud communications industry.

“Alianza’s cloud voice platform is a game-changer for communications service providers looking to modernize their legacy and VoIP 1.0 networks with a modern, API-driven, cloud-sourced solution,” stated Clark Peterson. “Alianza is extending the CPaaS solution beyond the enterprise and into communications service providers in a very exciting way. This is a tremendous opportunity, and with shifting market dynamics and aging legacy platforms, this is the right time for service providers to rethink and rearchitect delivery of unified communications and voice.”

“Clark is an accomplished technology leader, and I deeply respect the valuable perspective he brings to our executive team and board of directors,” commented Brian Beutler, CEO and founder of Alianza. “He is ideally suited to help our company as we invest in extending market leadership and accelerating innovation.”

Alianza’s mission is to simplify operations, enhance the user experience, and significantly reduce costs and complexity for service provider VoIP and UC. Currently, the company powers more than 300,000 end-user voice seats for more than 60 cable, fiber and wireless broadband service providers.

About Alianza

Alianza makes cloud communications radically better for service providers with a web-scale, API-driven SaaS solution. Our Cloud Voice Platform is a turnkey cloud-sourced solution that enables cable, fiber and wireless broadband providers to realize massive simplification, new service possibilities and a lower total cost of ownership. Expanding CPaaS applications, this new way to deliver voice untangles service providers from the restraints of old-school voice networks and accelerates innovation and growth. Learn more about Alianza at www.alianza.com and follow the company on Twitter and LinkedIn.

Contacts

Alianza
Kevin Mitchell, 801-802-6441
PR@alianza.com

Big Squid Raises $9M in Series A-1 Funding Round

Big Squid, a Salt Lake City, UT-based predictive analytics and automated machine learning software company, raised a $9M Series A-1 funding round.

The round, which brings total amount raised to date to over $18.5M, was led by Lewis & Clark Ventures, with participation from existing investors Silverton Partners, Signal Peak Ventures, and Kickstart Seed Fund.

The company intends to use the funds to further develop its Kraken platform.

Led by Chris Knoch, CEO, Big Squid provides a platform that allows analysts and business decision makers to apply machine learning to their data in order to instantly uncover correlations and identify the top influencers driving outcomes in their businesses. The company specializes in all aspects of Business Intelligence, Data Science, Machine Learning and Predictive Analytics with more than 1,000 data and strategic Business Intelligence platform implementations.

FinSMEs

15/01/2019

Home Bay Technologies Raises $13.5M in Series A-1 to Drive Geographic and Market Expansion

SAN DIEGO, Jan. 8, 2019 /PRNewswire/ -- Home Bay, a full-service digital real estate company, received $13.5 million of Series A-1 funding. The round was led by Signal Peak Ventures with participation from Serra Ventures and E15VC.

"We are thrilled to work with Home Bay on their mission to improve the home buying and selling process," said Scott Petty, Signal Peak Ventures Managing Director. "The method of buying and selling a home has been stuck in the past for decades. Our firm has looked at several attempts to change this model. When we saw Home Bay's approach, we knew it had the solution to change the residential real estate industry forever."

Backed by top agents and brokers throughout the country, Home Bay is modernizing the antiquated, time-consuming and expensive process of buying and selling homes. Consumers receive the same benefits of working with a traditional real estate agent, but without paying exorbitant listing commissions.

"The traditional real estate model is slow, cumbersome, and costly for consumers. Home Bay is revolutionizing the way people buy and sell homes with a platform that streamlines the entire process," said Ken Potashner, Chairman and CEO of Home Bay. "This backing from Signal Peak Ventures strengthens Home Bay's position as the only full-service digital real estate company."

Currently operational in six states, Home Bay will use the funding for further expansion, including enhancing its technology platform and expanding into more states.  From within its platform, Home Bay has integrated escrow, mortgage and title services. Other service providers will be integrated.

The equity financing round was conducted in partnership with Mike Krenn and the San Diego Venture Group. Both were instrumental in providing the relationships that facilitated the financing.

This funding announcement follows a strong period of aggressive growth for the company.

About Home Bay: Home Bay Technologies Inc. provides consumers a smarter way to buy and sell homes with data-driven intelligence, complete transparency and an on-demand customer experience. Home Bay's sophisticated platform expedites the transaction with efficient, seamless systems that save consumers and real estate agents time and money. For more information, visit HomeBay.com.

About Signal Peak Ventures: Signal Peak Ventures is a venture capital firm based in Salt Lake City, Utah. The firm invests in innovative software companies and looks for entrepreneurial teams with the potential to transform markets and create lasting value. Specific areas of focus include Internet, SaaS, enterprise software, security and consumer software. For more information, please visit www.spv.com.

SOURCE Home Bay

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Ben Dahl Joins Signal Peak Ventures as Managing Director

Salt Lake City, Utah, Nov. 27, 2018 – Signal Peak Ventures, a leading Salt Lake City-based venture capital firm, today announced the addition of Ben Dahl as a Managing Director. With a strong background as a venture capitalist, an entrepreneur and an attorney, Dahl brings an established track record of delivering exceptional returns for investors to Signal Peak. Dahl arrives at Signal Peak Ventures after serving as partner at Pelion Venture Partners. 

“Signal Peak Ventures has established a reputation for investing in companies that not only represent the best and brightest innovators, but also deliver outstanding returns to investors,” said Dahl. “I am excited to add to the solid foundation Ron, Scott, and Brandon have built. Entrepreneurs and limited partners that have worked with them give them strong endorsements for their work ethic and integrity.  We are eager and dedicated to continue helping passionate entrepreneurs build disruptive technology companies that deliver enduring value.” 

Notable companies in Dahl’s track record include Cloudflare and Integral Ad Science. Cloudflare provides content delivery network services, DDoS mitigation, Internet security and distributed domain name server services. Dahl sourced the investment and was on the Board as an observer until his departure from Pelion. Integral Ad Science is a provider of online advertising brand protection and risk management services that empowers the advertising industry to effectively grow the world's leading brands. Ben was a Board Member there until his departure from Pelion.

 “Ben is a rising star in the venture capital community, and we are thrilled to have him join our team. His addition will further enhance our capacity to build relationships with great entrepreneurs and deliver top tier returns to our investors,” said Brandon Tidwell, Founding Partner and Managing Director of Signal Peak Ventures. “Ben’s decade plus of investment experience and network of co-investors and entrepreneurs adds to and strengthens the distinct capabilities of our partnership.”

 In addition to his venture capital background, where he has demonstrated expertise helping entrepreneurs scale their businesses, Dahl comes to Signal Peak with experience as an entrepreneur and an attorney. Dahl holds an AB from Princeton University, a JD from the University of California, Berkeley, and a joint MBA from the University of California, Berkeley and Columbia University. 

About Signal Peak Ventures

Signal Peak Ventures is a Salt Lake City based venture capital firm investing in early-stage technology companies in underserved markets across the United States. The fund invests in exceptional teams that are attacking big problems in a unique way, with the potential to transform markets and create lasting value. For more information about Signal Peak and its portfolio of investments, please visit www.spv.com.


Media Contact:

Dan Sorensen

Zeno Group for Signal Peak Ventures

(650) 276-8008

Dan.Sorensen@zenogroup.com

Bark brings in $9M to help parents track their kids' online activity

Not to be confused with a dog-walking startup, Bark is a watchdog for kids’ and teens’ internet security. Today, it announces a $9 million Series A led by Signal Peak Ventures, with participation from Two Sigma Ventures, Symmetrical Ventures, Fuel Capital, Hallett Capital and Atlanta Seed Company.

The round comes as the Atlanta-based company, which uses artificial intelligence to track kids’ online activity and notifies parents when its algorithm finds concerning content, passes an impressive landmark. To date, Bark’s algorithm has analyzed more than 1 billion messages across text, email and social media platforms like Facebook, Instagram, Pinterest, Snap and GroupMe.

“Having Bark connected to your child’s devices and accounts is similar to wearing a seatbelt,” Titania Jordan, Bark’s “chief parent officer,” told me. “You would not let your child drive a car without wearing one, so why give them a device that can access the world 24/7/365 without a safeguard?”

Bark launched at TechCrunch Disrupt New York in 2016 and has quickly acquired a large user base of parents. The app, which costs $9 per month, alerts parents with an email or text when its algorithm comes across content that it deems inappropriate or dangerous, then shares that content with the parent. Bark’s hope is the app will protect kids from potentially dangerous behavior, like sexting, cyberbullying or contact with internet predators. They also want to warn parents when Bark’s AI detects signs of depression or suicidal thoughts in the child’s online behavior. 

According to the 1 billion messages processed by the app, 66% of teens and 57% of tweens have experienced cyberbullying as a bully, victim or witness; 54% of teens and 40% of tweens engaged in conversations about depression or anxiety; and 40% of teens and 28% of tweens encountered violent subject matter.

Bark was founded by Brian Bason, the former CTO of the Twitter-acquired social marketing startup Niche. Brandon Hilkert (pictured below) is the CTO. Bason, Hilkert and the other members of the executive team at Bark have five children among them with another on the way. They say kids and teens are receptive to the app, though it seems like something that would be less than tolerated by any teenagers I know. Bark, at least, doesn’t give parents full, unfettered access to every single message their kids send and receive.

“We highly encourage families to have open discussions about online safety and how using Bark helps, and to engender trust with their children by giving them appropriate privacy online,” Jordan said. “Children appreciate that Bark does not give their parents the ability to read everything they’re doing.”

Bark says the app is not an invasion of kids’ privacy: “Children are already giving access to their personal data to companies like Apple, Google, Instagram, Snapchat and more.”

The app is also available to school administrators, who can be notified of any issues detected in school-issued student email, chat, documents or cloud storage. Following the Parkland, FL. shooting at Marjory Stoneman Douglas High School that killed 17 students in February, Bark began offering the service to any schools using Google’s G Suite for Education for free. Schools using Microsoft Office 365 Education are now also eligible for the free service.

Of course, AI isn’t foolproof. Bark doesn’t catch everything and sometimes it alerts parents of behavior that’s just teens being teens. For times when teen jargon is too difficult to translate, the company provides resources to help parents crack the code. Don’t know what a finsta is? They’ve got your back. Or if you just want to learn the ropes of social media platforms like Instagram, they’ll guide you through them. For more serious issues, Bark’s blog also has tips on avoiding predators and dealing with cyberbullying, for example. Plus, when a parent receives a Bark alert, the service provides a list of recommended next steps.

Backbone PLM raises $8 mln

Backbone PLM said Aug 15 that it raised $8 million in a Series A round led by Signal Peak Ventures. Participants included Grotech VenturesSpider CapitalNovel TMT VenturesBeanstalk VenturesBrainchild Holdings and Peterson Ventures. Backbone PLM provides a cloud-based, collaborative platform that aims to streamline the complex manufacturing process for consumer goods companies.

PRESS RELEASE

BOULDER, Colo. – August 15, 2018 – Backbone PLM, the first cloud-based, collaborative platform that enables brands to streamline the complex product development process, today announced that it has completed an $8 million Series A financing round. Led by Signal Peak Ventures, participants include Grotech Ventures, Spider Capital, Novel TMT Ventures, Beanstalk Ventures, Brainchild Holdings and Peterson Ventures. The funds included $6.7 million in Series A funding, plus a convertible note.

Backbone PLM currently works with more than 100 of the most innovative direct-to-consumer brands, including Allbirds, Kith, Outdoor Voices, Parachute Home, Stitch Fix and Warby Parker. The investment will enable Backbone PLM to accelerate its growth and fuel continued innovation of its product lifecycle management platform.

The company was founded by brothers Matthew Klein and Andrew Klein, fashion and consumer goods industry veterans with more than 30 years of combined product-making experience. Backbone PLM automates the design and production process for consumer goods companies bringing new products to market, helping them reduce lead times throughout the supply chain and get to market faster. Historically, brands had to manually manage the PLM process, which often resulted in errors that led to revenue losses and miscalculated inventory.

“Traditional PLM is slow, rigid and cumbersome. Backbone PLM is reinventing product development with a platform built for modern, creative product teams,” said Matthew Klein, Chief Executive Officer. “The platform eliminates friction and complexities while increasing speed to market. We are thrilled to partner with such a prestigious group of investors, who will be instrumental in helping us bring our solution to even more innovative brands seeking to meet the on-demand needs of consumers,” continued Andrew Klein, Chief Operating Officer.

Backbone PLM drives collaboration and clarity from design through development and production. By enabling companies to see cross-functional activity in real time through a single, customized, cloud-based hub, Backbone PLM increases speed to market, product quality and profits. Through the platform, design and production teams across multiple geographies can collaborate seamlessly in real time, via any device.

Prior to the launch of Backbone PLM, brands had to manually manage inventory, product images, CAD files, size specs, purchase orders, materials, color standards and billing, which often led to employee errors, revenue losses and inventory miscalculations. Backbone PLM enables companies to manage milestone calendars, create tech packs, iterate designs, and track factory communications, samples, approvals, cancellations, actions and purchase orders through to the end product.

“Consumer goods companies have been in desperate need of an automated solution and scalable standard for streamlining design, development and production,” said Brandon Tidwell, Managing Director, Signal Peak Ventures. “We quickly recognized Backbone PLM as a necessary and proven productivity tool that shortens lead times and increases profitability for companies. We are excited to continue working with the company and to support its continued growth.”

About Backbone PLM

Backbone PLM is a next-generation workflow solution that streamlines the complex manufacturing process for consumer goods companies of all sizes. The all-in-one product development platform boosts productivity, reduces errors, improves visibility and helps companies get products to market faster, increasing profitability. By centralizing all design, development and production information, communications and process history in one place in the cloud, Backbone PLM reduces the time design and production teams need to spend meeting, emailing, hunting for data and hounding counterparts for status updates. The company offers automated data importing from clients’ own systems and complete onboarding, training and client support. Backbone was founded by fashion and consumer goods industry veterans Matthew Klein and Andrew Klein. For more information, visit BackbonePLM.com.

Two NCTC Cable Providers Upgrade Cable VoIP With Alianza Cloud Voice Platform

Continuum and Blue Devil Cable bring total to more than 20 NCTC operators enjoying benefits of Alianza’s transformative solution

LINDON, Utah — July 25, 2018 — Alianza Inc., the cloud voice platform company, announced today that two National Cable Television Cooperative (NCTC) member cable operators have selected Alianza’s Cloud Voice Platform to improve their cable VoIP service. Continuum, a municipal cable operator in North Carolina, and Blue Devil Cable, serving communities in Ohio, Pennsylvania and West Virginia, are migrating their customer bases to Alianza’s solution, providing material cost savings, a simplified operations environment, and a better experience for their residential and business customers.

Since 2014, more than 20 NCTC providers have upgraded their VoIP solution from legacy-hosted softswitch solutions from a variety of providers to Alianza’s market-defining software-as-a-service solution for residential and business cloud communications.

“With Alianza’s focus on broadband operators and its agile platform, we know that we have the best solution to continuously improve our phone service for customers,” commented David Auger, CEO of Continuum.

“Our experience with Alianza is all-around exceptional,” stated Bob Loveridge, General Manager of Blue Devil Cable. “The migration was easy, day-to-day operations are more elegant and the product we deliver to our customers is better.”

“We share Continuum’s and Blue Devil Cable’s commitment to excellence in serving customers,” said Camille Issa, Alianza’s Vice President of Sales. “With our cloud-based VoIP solution, we are giving them the tools to improve operations internally and deliver a stronger customer experience.”

Learn more

Alianza is an NCTC Approved Provider and will be exhibiting at The Independent Show, the cable organization’s annual summer event taking place July 30­–August 1. Visit the company at booth No. 373 or schedule a meeting by emailing info@alianza.com.

About Alianza

Alianza makes cloud communications radically better for service providers. Our Cloud Voice Platform is a web-scale, turnkey virtualized software solution that enables cable, mobile, telco and other broadband providers to rapidly customize, launch and profit from VoIP and UC services. With our SaaS solution, voice becomes a robust broadband application and service providers realize massive simplification, new service possibilities and a lower total cost of ownership. This new way to deliver voice untangles service providers from the restraints of old-school voice networks and accelerates innovation and growth. Learn more about Alianza at www.alianza.comand follow the company on Twitter and LinkedIn.

PactSafe Secures $5.5M Series A to Scale High-Velocity Contracting Solution

Mercury Fund and Signal Peak Ventures invest to fuel product development and hiring

INDIANAPOLIS–(BUSINESS WIRE)–July 11, 2018–

PactSafe, a cloud-based contracting platform, today announces completion of a $5.5 million Series A funding round. The round was co-led by Mercury Fund and Signal Peak Ventures, along with repeat investors Elevate Ventures and Vulpes Testudo.

Since its launch in 2015, PactSafe has made contracts a seamless part of doing business for thousands of companies with a transformative approach that goes beyond traditional e-signatures. Customers process millions of high velocity legal agreements daily with PactSafe’s modern workflow and innovative signing methods, which include click-to-accept and text-to-sign.

“The problem most businesses face when improving contract workflows – going “all-in” on just e-signatures rarely moves the needle,” said Brian Powers, CEO and Founder of PactSafe. “With this investment, we will continue our history of creating solutions that drive efficiencies and save our customers enormous amounts of time. Since PactSafe’s inception, we’ve processed millions of legal events, allowing our customer to save 1.8 million work hours by using our platform. Our goal is to give companies time and peace of mind back.”

PactSafe will use the funds to expand its reach further into enterprise SaaS, ecommerce markets and other verticals. The product team will focus on continued development of its high-velocity contracting solution. Currently, the platform provides customers the ability to populate information from any system directly into a contract and track contracts in real-time via an easy to execute, mobile-responsive experience. PactSafe will also continue enhancing its industry-first click-through workflow API, which is used by businesses like TiVo, Upwork, and Angie’s List to power millions of self-service online contracts every day.

“We are very pleased to be joining a strong syndicate with our investment into PactSafe,” said Ron Heinz, managing partner at Signal Peak Ventures. “Upon initial review, we were easily attracted by the company’s technology, management team and the broad problem PactSafe is solving in the marketplace. We look forward to supporting the company’s growth and are very excited for its bright future.”

“We look for companies that solve very difficult problems,” said Adrian Fortino, managing director at Mercury Fund. “PactSafe is providing an unparalleled solution to the complexity and inefficiencies of online contract workflows. We are excited to be on board and be a part of PactSafe’s success.”

In addition to PactSafe’s click-to-sign technology, users are also reaping benefits from the solution’s workflow features. These features help reduce internal hiccups by creating contract and signing workflows that are seamless compared to other business processes. Whether it’s signing an NDA with a text message reply or integrating a sales contract signature into your company’s mobile app, PactSafe can ensure that all contracts are safe, secure and documented.

“When CDW was first introduced to PactSafe, we solely relied on the solution’s contract execution capabilities for our legal team,” said Sean Brown, enterprise architect at CDW. “Based on our initial experience with the contract execution solution, we searched for ways to apply PactSafe’s solutions across the business. The growth of PactSafe will continue our success by giving our employee’s time back to apply in other areas of our company.”

This announcement follows PactSafe’s $2.5 million seed round in November of 2015. For more information on PactSafe or a demo, visit pactsafe.com.

ABOUT PACTSAFE, INC.

PactSafe is an Indianapolis-based API-first software company that specializes in getting contracts signed electronically at high velocity and massive scale. PactSafe’s modern signing methods are saving businesses time and money and its instant legal records are increasing peace of mind. Through PactSafe’s solutions, customers like Angie’s List, CDW and TiVo protect their legal and business records, and save employees time through high-velocity contracting.

View source version on businesswire.com: https://www.businesswire.com/news/home/20180711005129/en/

BLASTmedia for PactSafe
Katie Cessna, 317-806-1900 ext. 142
katie@blastmedia.com

Alianza Sets New Milestone With More Than 60 Service Providers and 300,000 Seats on Its Cloud Voice Platform

Company joins Cloud Communications Alliance to bring cloud solutions to UCaaS providers

June 26, 2018 09:15 AM Eastern Daylight Time

WASHINGTON--(BUSINESS WIRE)--Alianza Inc., the cloud voice platform company, announced today that more than 60 service providers across the U.S. and Canada now power their suite of retail cloud communications products with Alianza’s Cloud Voice Platform.

Alianza Sets New Milestone With More Than 60 Service Providers and 300,000 Seats on its Cloud Voice Platform

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In 2009, Alianza was the first to bring to market a software-as-a-service VoIP solution purpose-built for service providers. Since that time, a range of providers—new to VoIP or replacing obsolete VoIP 1.0 and hosted softswitch solutions—have turned to Alianza for their VoIP and unified communications requirements, including cable MSOs, municipal ISPs, rural electric cooperatives, satellite ISPs, MSPs and WISPs.

Alianza’s achievements include:

  • More than 300,000 seats on the platform, a nearly sixfold increase since 2015.
  • Monthly recurring revenue increased by 55 percent in the past 12 months.
  • Eighteen consecutive quarters of revenue growth.
  • More than 40 successful migrations from major softswitch and legacy-hosted solutions.

“There’s no comparison; the cloud is the future-proof and most agile way to deliver VoIP and unified communications services to our customers,” commented Mark Masenheimer, Vice President of Operations with Blue Ridge Communications. “Alianza makes delivering and scaling cloud communications easy, and with the Cloud Voice Platform we are best positioned to respond to our customers’ current and future requirements.”

“The growth and adoption of cloud voice platforms follows the broader trend away from legacy managed infrastructure and toward cloud-sourced solutions,” commented Brian Beutler, Alianza’s CEO and co-founder. “Aging VoIP 1.0 and telco switch platforms along with vendor mergers will drive further adoption of cloud solutions like ours.”

Alianza brings leading VoIP SaaS solution to Cloud Communications Alliance

To further its mission to radically improve cloud communications and enable its service provider customers to succeed with VoIP, Alianza has joined the Cloud Communications Alliance.

The CCA is an industry peer association dedicated to fostering the growth of cloud communications. Leaders from communication service providers, vendors and industry analysts come together to network, share best practices, discuss the latest trends and grow their businesses. CCA vendor sponsors are selected based on the power of their technology and the support they provide to the association’s mission—to bring business communications to the cloud.

“The cloud is a powerful way to build, deploy and scale communications, and Alianza offers a compelling solution to our service provider members,” commented Joe Marion, President of Cloud Communications Alliance. “Our shared passion for abandoning hardware and embracing cloud-based solutions makes the company a great match for our organization.”

Alianza is sponsoring and speaking at the Cloud Communications Summit, produced by The Cavell Group in partnership with CCA, this week. Alianza’s Beutler is sharing the role of cloud solutions on the session “The Changing Vendor Landscape” on June 27.

About Alianza

Alianza makes cloud communications radically better for service providers. Our Cloud Voice Platform is a web-scale, turnkey virtualized software solution that enables cable, mobile, telco and other broadband providers to rapidly customize, launch and profit from VoIP and UC services. With our SaaS solution, voice becomes a robust broadband application and service providers realize massive simplification, new service possibilities and a lower total cost of ownership. This new way to deliver voice untangles service providers from the restraints of old-school voice networks and accelerates innovation and growth. Learn more about Alianza at www.alianza.com and follow the company on Twitter and LinkedIn.

Contacts

Alianza Inc.
Kevin Mitchell, 801-802-6441
PR@alianza.com

The Learning Experience Market Explodes: Degreed Acquires Pathgather, Taking an Early Lead

Today Degreed, one of the pioneering vendors of Learning Experience Platforms (LXP), announced plans to acquire Pathgather, another innovator in this space. This acquisition gives Degreed clear market share leadership in this fast-growing new market, putting pressure on challengers like EdCastCornerstoneOnDemandSkillsoftLinkedIn and others to move faster as the market accelerates.

Background on the Learning Experience Platform (LXP) Market

Over the last several years the corporate training market has become very dynamic. Companies spend over $200 billion around the world on training, and as the demand for new skills accelerates, they are investing in new learning tools heavily. 

Corporate learning tools, which make up approximately $19 billion of the money spent on corporate training, include a wide variety of products. The primary platform is the Learning Management System (LMS), which is used by most companies to administer, track, and manage training programs and compliance. They also buy tools to build content, tools for performance support, tools for content management, tools for virtual and social learning, and tools for career development, competency management and skills assessment.

While historically the learning management system has been the core technology in this space, this is changing quickly. Employees want a consumer-like experience to learn (similar to YouTube or Netflix), and the LMS was never designed for this kind of use. (The LMS launches “courses” and is more of a management system than a learning system, read more about this history in the article Learning in the Flow of Work).

As a result, the LMS, which is actually an administrative and compliance application, is moving into the world of ERP. And a new category of software for employees has emerged, something I call the Learning Experience Platform (LXP).

Simply explained, the LXP is a place employees go to learn. (A screen shot of Degreed’s user interface is shown below). It curates and recommends content based on your role, experience, goals and interests; it lets employees publish and share content they find useful; and it uses data, AI and machine intelligence to recommend, nudge, and push content to people based on the skills they want (or need) to develop.

While the market was pioneered by Degreed, Pathgather, and EdCast, it has now become a very hot space, with many other vendors trying to get in. (Today CornerstoneOnDemand, Skillsoft (product name is Percipio), Fuse, Valamis, and Tribridge have formally entered the space and we can expect Oracle, SAP, Salesforce, and Workday to enter over time).

As this chart shows, the learning experience platform sits on top of a series of tools and delivers a consumer-like experience to employees. The simple paradigm for these tools is the Netflix of Learning, but over time this layer of software will evolve to be very consumer-like, intelligent, and integrated into the flow of work.  (Over time I expect categories 1, 2, and 3 to merge.)

A Large New Market

While the LMS market today is over $5 billion in size (there are more than 200 LMS companies), it is well-penetrated and grows by 3-4% per year based on turnover and economic growth. The LEP market, by contrast, is much smaller (around $200-250M today), but growing at 200% or more.

The potential LXP market size is huge. Consider the numbers here.  There are more than 500 million working professionals in the world and nearly a billion employees of various types (gig, part-time, blue collar, temporary). All of them need to learn at some point in their job (onboarding, compliance training, or simply training to learn how to use the tools of their trade). So if we look at the potential recurring revenue fees to “deliver” training to all these people (separate out content as a different market), it is easily a multi-billion dollar market.

As I wrote about in a recent article, the LMS market is being reinvented.  Every major ERP provider (Oracle, SAP, Workday, ADP) sell an LMS with their platform, and while they vary in their user interfaces, much of their functionality (tracking registrations, completions, compliance, and managing workflow and training cost allocation) is focused on administration. Employees don’t use the LMS that much, and most companies now believe that this system belongs in the basement – to be run by IT and HR.

Employees, on the other hand, want a visually attractive, intelligent, mobile-enabled interface that actually gives them a true “learning environment.” Hence the LXP market is becoming more valuable than people realized. And with today’s big focus on improving the employee experience, it has become a hyper-growth market.

In the last decade an employee’s learning experience was a course catalog bolted onto the LMS, so it really didn’t command a separate price. Today, however, these intelligent LXP platforms are enormously valuable so companies are spending millions of dollars to buy them (forcing down the pricing on their core LMS).  I know of nearly a dozen companies that have spent millions of dollars on learning experience platforms now, often spending $20-30 or more per employee per year. That adds up fast (500 million professional employees at this price is a $10-15 billion market).  Of course prices will come down as the market gets bigger, but you can see the size of the opportunity which has emerged.

As I mentioned above, many vendors are eyeing this market.  SAP’s product Jam and Workday Learning are potential players in this space, and nearly every LMS vendor is trying to build a similar product.  Percipio, the LXP developed by Skillsoft, is already generating meaningful revenue and the company plans to integrate it with SumTotal. One could also argue that LinkedIn Learning (it can publish and manage third party content) is an LXP, and I believe Microsoft Teams could become one over time as well. One could imagine that Google sells a corporate version of YouTube that could compete.

Over the last few months I’ve carefully surveyed the market and believe that today the total revenue captured by these products is probably around $200-250 Million and growing at 150-200% per year (this is for separately priced products that compliment the LMS). While some vendors don’t explicitly charge for the LXP today (Cornerstone and LinkedIn for example), I believe they could over time.

Degreed Now Clear Leader, EdCast Growing Fast

Who are the real leaders?  Today, with over 200 enterprise customers, Degreed is well ahead, and by acquiring Pathgather the company accelerates its lead. Pathgather was developed with a similar paradigm to Degreed, but it had an even more engaging user interface, so the company captured major client wins. As a combined company Degreed gains a larger market footprint, a larger engineering team, and valuable product management from the Pathgather founders and marketing team. 

Degreed has already signed up dozens of the biggest employers in the world, including Bank of America, Citigroup, Mastercard, Intel, Cisco, Harley Davidson, Tesla, Unilever, and most recently, Boeing. Now, though Pathgather, which brings Visa, Qualcomm, and Capital One, it has emerged as the clear leader in the Fortune 500 market.

But this game is far from over. The fast-growing alternative is EdCast, which is about a third the size of Degreed and also growing quickly.  EdCast positions itself as a knowledge management platform, with technology for learning, information discovery, and knowledge management. The company does not have the maturity of skills assessment and ERP integrations of Degreed, but does have tools for robotic process automation, digital adoption, and scalable knowledge management.  EdCast has also captured deals from some of the world’s largest companies (Anglo American, HP Enterprise, Schneider Electric, Kraft Heinz) and has been selected by NASSCOM, World Economic Forum, and Norway’s non-profit Future Learning Lab to power large public-facing skills development networks. So the market is still wide open.

One way to think about this market is that LXP software is to learning what middleware is to applications. Look at the enormous growth of ServiceNow, a company that provides case management and employee experience software that sits between employee service applications and both IT and HR. ServiceNow has more than 2,000 customers, over $2B in revenue, and is one of the fastest growing cloud vendors in the world. I believe the focused LXP companies have the potential to play a similar role in the gigantic employee learning market, selling an employee-centric layer that sits on top of the LMS.

Market Still Young

This is still a young market and I expect a lot of things yet to happen. As more learning moves to short form video (micro-learning) and more courses are authored by experts and employees, we can expect these LXP systems to “deliver” learning right into the platforms of work.

This means tools like Salesforce, Microsoft Teams, Slack, and Google G-Suite will be seen as learning platforms, since that’s where employees spend most of their time. IBM Watson today can deliver learning through conversations, and I know of several vendors who have systems that “chat with employees” to help them learn what they need to know (Filtered and Butterfly.ai, for example). Already Skillsoft’s Percipio has a feature called ELSA, the Embedded Learning Synchronized Assistant, that recommends content based on your web activity already and Degreed offers integrations with Slack.

Imagine, for example, if you have all your company’s learning content in Degreed or another LXP and you now decide you want to build an onboarding program for sales people in Salesforce. Rather than try to build a training program and embed it into the Salesforce portal, you could simply build it in the LXP and then use the LXP’s integration to provision it to all your sales people. This is what we always wanted the LMS to do – the LXP is just more open, flexible, and easier to integrate.

In an adjacent market, the fast-growing marketplace of on-demand digital adoption tools (WalkMe, EnableNow, EdCast’s GuideMe, and others) is impinging on this space, delivering software that recommends instructional content based on your job and learning history with systems that monitor your minute-by-minute activity to guide and help you along the way.  Learning is one of the most exciting marketplaces for AI and conversational systems, and I expect that the LEP will become the platform for some of the most advanced AI-based innovations.

I attended the ServiceNow customer conference a few weeks ago and was astounded at how much money and energy companies are putting into tools that “simplify the employee experience.” Think about the opportunity to do the same for employee development, learning, and performance support. With a robust and now well-defined market for Learning Experience Platforms, I think we have a new billion dollar market coming fast.

How This Retail Technology Platform Is Positively Changing The Way Consumers Shop

Jessica Murphy, co-founder of True Fit, along with her business partner, Romney Evans, is on a mission to change the way consumers purchase clothes and shoes. In short, True Fit helps real people find clothes and shoes they’ll love and keep. “First we are changing the way people shop,” Murphy states matter-of-factly. “The next step is changing the entire retail industry; everything from how products get produced to how consumers buy.

The idea for True Fit emerged out of a shopping experience gone horribly wrong. “One day I received an email from a guy who is now my partner,” Murphy states. “I thought he was looking for advice with retail. He told me a frustrating story of shopping with his wife looking for jeans. By the end of the conversation he asked me, ‘would you like to join me in trying to solve this [the frustrating process of finding clothes that fit and flatter]?’” At the time, Murphy was in graduate school with experience as a buyer in the retail industry. Her conversation with Evans sparked an interest. “From day one I was so determined to solve this,” smiles Murphy. “I knew we could change the game for consumers and for the industry with a simple value proposition: help people find and buy clothes and shoes they’ll love and want to keep. It’s a concept of using data and technology to match a consumer with a set of preferences to styles from mass-produced products.”

Murphy transitioned from working in retail to building the first-of-its-kind data-driven personalization platform for the retail industry. As a buyer at the May Department Stores Company, which was acquired by Macy’s, she realized that the one thing that plagues retail is lack of advanced analytics. “Retail has never been first with adopting technology,” explains Murphy, “let alone advanced analytics. I got to the point as a buyer that I was feeling frustrated by the way we were making decisions and that we weren’t trying new things, so I began applying to graduate schools. I thought business school would be the place for me to figure out what I wanted to do next.” Murphy and Evans launched True Fit out of business school.

Murphy’s passion for fashion and retail has driven her to keep going even when the odds were against her and her company. “I learned pretty quickly that I was a bigger risk taker than I thought,” Murphy expresses while discussing the early years of the company. “After graduate school I decided not to take a regular job and focus on building this company. We [Murphy and Evans] each put in five thousand dollars. We then raised one million dollars in seed capital in our first round from angel investors to start the company.”

True Fit gives people confidence to buy by making the process seamless. The company is a data-driven personalization platform for footwear and apparel retailers that uses rich connected data and machine learning to enable personal experiences for fashion retailers. “The consumers put a little bit of information about themselves in [within the platform], and we do the heavy lifting behind the scenes,” shares Murphy. “The retailer displays to them a set of products that are really going to work well for them. The consumer doesn’t have to read through 15 reviews or scroll through hundreds of products. We’re simplifying a process when people don’t have the time nor the patience to navigate the amount of content being thrown at them. This technology takes the friction out of shopping for the consumer."

Murphy has faced two major pivots with the company. The first major pivot occurred prior to raising their Series A round. “Those were pretty dark days,” she reminisces. “We were operating on fumes. We were sued for a trademark infringement by a large retail brand. At the time, we were operating the company as a direct business to consumer website that was the test kitchen for the technology.  The lawsuit accelerated the pivot to the business model we have today. Our intention was never to become a retailer. It was always to build a tech company.”

Although the company’s first major pivot almost put Murphy out of business, the second major pivot changed the course of the company and propelled them to success. True Fit landed an endorsement from one of its initial retail partners, one of the largest Department Stores in the U.S. and still a customer today. “Having them co-write a letter with us to the industry,” she continues to explain, “saying ‘you should entrust True Fit with your data. They are going to hold it in trust for the benefit of our shared consumer.’ That was the point where we went from getting dozens of companies to share their data with us to hundreds and thousands.”  That’s the point where True Fit became recognized as a trusted advisor for the industry.

Through it all, Murphy relies on three main concepts to help her manage life’s pivots:

  • Believe in what you’re going after; in yourself. Let your belief and your why drive the opportunity.
  • Be flexible and nimble. The story isn’t going to unfold as perfectly as you have in your head and that’s ok.
  • Develop grit and perseverance. No matter what people say around you, it’s liberating to bust through obstacles and challenges.

Murphy and her team just raised a round of Series C funding, which is enabling them to open up their data set to the industry to continue to improve the way people shop and buy. Her big message is “do something that you love!”

Cheryl Robinson ,  WOMEN@FORBESI focus on embracing the pivot during life’s transitions.  Opinions expressed by Forbes Contributors are their own.

 

SMART Global Holdings Announces Acquisition of Penguin Computing

Expanding into Specialty Compute and Storage, Targeting Artificial Intelligence, Machine Learning, and High Performance Computing Applications

Conference Call to Discuss Acquisition @ 1:30pm PT /4:30pm ET on June 11, 2018

NEWARK, Calif., June 11, 2018 (GLOBE NEWSWIRE) -- SMART Global Holdings, Inc. (“SMART”) (SGH) today announced that it has acquired Penguin Computing, Inc. (“Penguin”), a privately held company and a leader in specialty compute and storage solutions targeting applications in Artificial Intelligence (AI), Machine Learning (ML) and High-Performance Computing (HPC) using state-of-the-art, open technologies and advanced industry architectures. Penguin’s compute and storage solutions are also available on a secure cloud infrastructure.
                        
Penguin will continue as a standalone operation being the first part of a new business unit, SMART Specialty Compute & Storage Solutions (SCSS), which will benefit from shared infrastructure and the ability to leverage the products and capabilities of SMART’s Specialty Memory business unit into the emerging AI and ML markets. The acquisition of Penguin and the creation of SMART SCSS will serve as a broad platform on which SGH can further build. 

“We are pleased to be embarking on the first acquisition of our strategy to broaden the reach and capabilities of SMART into new technologies, markets and channels that leverage our proven platform of integrating and growing businesses,” commented Ajay Shah, Chairman and CEO of SMART Global Holdings. “Penguin brings an outstanding customer base, solid products and strong supplier relationships to SMART in the specialty compute, storage and networking markets.”

Tom Coull, CEO of Penguin, stated, “We are looking forward to becoming a part of the SMART family of global companies and will continue to deliver Penguin branded high quality, cost effective, purpose-built servers, storage and networking solutions for our customers. With this new platform, Penguin will have substantially improved access to capital to drive additional investment in, and further development and growth of our product and services offerings. Based on all of the benefits that we anticipate from this transaction, we expect that our customers and suppliers will be supportive of the transaction.”

SMART has agreed to acquire Penguin for up to $85 million, which includes up to $25 million of performance-based payments that are made only if certain agreed-upon targets are achieved.

KKR Credit provided the debt financing for this transaction. Needham & Company, LLC acted as financial advisor to SMART.

Selected financial information on Penguin Computing is provided below. This financial information is subject to adjustments as the Company completes its review.

SMART will be hosting a conference call to discuss the acquisition at 1:30pm Pacific Time (PT), 4:30pm Eastern Time (ET) on Monday, June 11, 2018. Details are shown below:

Penguin Acquisition Conference Call Details

 

Date:                           Monday, June 11, 2018
Time:                          1:30pm Pacific Time (PT) / 4:30pm Eastern Time (ET)
Dial-in US toll free:   +1-866-487-6452
Passcode:                    5685225
Webcast:                    www.smartgh.com

 

A replay of the conference call will be accessible for one week following the call as follows:

Replay:  +1-855-859-2056; Passcode: 5685225; or through the Investors section of the SMART website at www.smartgh.com.

(amounts in millions) Penguin Computing, Inc.

   Q1'FY18  Q1'FY17  FY'17

  (unaudited)  (audited)

Net sales $48.5 $26.9 $166.5

Gross profit $10.3 $5.8
 $30.4

Adjusted EBITDA(1) $3.5 $0.9 $8.1

   (1)Reconciliation:         

Net Income $2.0 $0.4 $5.9

Interest & fees  0.3  0.1  0.9

Taxes  0.6  0.0  0.1

Depreciation  0.6  0.3  1.2

Adjusted EBITDA $3.5 $0.9 $8.1

          

Note: Fiscal year ended December 31, 2017

Matt Belkin, Joins Big Squid, Inc. as President and Newest Member of the Board of Directors

The former Domo Executive and Omniture Leader will work closely with CEO, Chris Knoch, to drive revenue growth and customer expansion.

SALT LAKE CITY (PRWEB) MAY 21, 2018

Big Squid is pleased to announce the addition of Matt Belkin to the Senior Executive team as President and newest member of the Board of Directors.

Belkin brings over 20 years of enterprise software experience to Big Squid, and was most recently the Chief Operating Officer and Chief Analytics Officer at Domo, where he helped run the business on a day to day basis, exceeding over 100% annual growth and surpassing a $2B private company valuation.

Prior to Domo, Belkin has helped build and scale numerous successful technology companies including Omniture, Adobe, Macromedia and Yahoo. He began his career as a Technical Software Analyst at JP Morgan.

“Matt and I have spent more than two decades helping leaders turn data into actionable insights that move businesses forward. It’s in our DNA. Matt’s passion, domain expertise, and proven ability to scale companies to billion dollar valuations is absolutely unparalleled. We’re thrilled to have him join the team as our growth continues to accelerate.”

Belkin will be working closely with CEO, Chris Knoch to drive revenue growth and global customer expansion.

“Big Squid is one of the most transformative technology companies I’ve ever seen,” Belkin said. “Every analyst and business leader wants to leverage the power of artificial intelligence and machine learning to make more confident real-time decisions - but they lack the expertise to do it. It’s a massive gap that all businesses are struggling with. Big Squid uniquely solves this problem by bringing the power of self-service data science and automated machine learning to the masses. I couldn’t be more ecstatic to join this amazing team.”

About Big Squid, Inc: Big Squid places the power of predictive modeling and machine learning in the hands of the analyst, executive, and business decision maker. Big Squid’s Kraken platform is built specifically to allow user access and data input from all divisions of your company. Leveraging your existing BI data, Big Squid deploys automated data science modeling and machine learning to quickly generate likely future business outcomes and scenarios. Now CEO’s, analysts, and all business users alike, can work within one platform and share predictive modeling outcomes across all departments.

UpWell Expands Executive Bench to Fuel Growth and Market Expansion Across Healthcare Services Industry

 C-level hires advance corporate strategy and streamline operations

 Salt Lake City, UT – May 8, 2018 – UpWell Health, a leading provider of healthcare services, support, and solutions for people living with chronic conditions, today announced that it has rounded out its leadership team with the appointments of two executive hires to support its rapid growth as the company expands market share. Patrick Grosso has assumed the role of chief administrative officer and Josh Walker has joined the company as chief operating officer.

“More than 133 million Americans are living with a chronic condition. On top of feeling sick for the majority of their lives, they face hefty healthcare bills and have to manage complex treatment plans,” said Alison Wistner, chief executive officer of UpWell. “I’m excited to lead a strong team of executives who truly embrace our mission to help our members feel normal again. As healthcare continues to evolve, each executive will play a vital role in shaping the next phase of UpWell. We have a huge opportunity to influence and disrupt the way we deliver healthcare and I’m confident that we have the best leaders in place to succeed.”

Patrick Grosso, who brings 19 years of private and public company operations experience to UpWell, has assumed the role of chief administrative officer, overseeing all business administration and legal functions and the development of strategic initiatives that help the company achieve core organizational objectives. Previously, he served as Skullcandy’s chief legal officer and vice president of strategic initiatives and corporate affairs, leading several departments internationally.

Josh Walker has joined the company as chief operating officer, bringing more than 15 years of healthcare experience and a reputation for strong leadership and catalyzing business growth. Prior to UpWell, Walker served as COO at both Imagine Health and Optum, UnitedHealth Group’s $40 billion health services arm. At UpWell, he oversees the technology, information technology, pharmacy operations, and project management teams.

“We are very pleased to see UpWell’s continued expansion in the market, and could not be happier with the further additions to the management team these past several months,” said Ron Heinz, UpWell board member and managing partner at Signal Peak Ventures. “Alison has attracted a group of executives who are like-minded, yet offer very complimentary skill sets. The success of any organization is deep-rooted in its culture and leadership, and we have high expectations that this team will drive compelling solutions for members and partners for years to come.”

Grosso and Walker are serving alongside Wistner and chief financial officer Tony Sansone, who both joined the company upon its inception in late 2017. Wistner brought a range of investment experience from the venture capital world, specifically in healthcare services and IT, and Sansone joined as a seasoned financial executive with experience at both private and public companies in complex rapid-growth and turnaround environments.

UpWell has made several other additions to its leadership team to strengthen departments across the organization, including marketing, member services, and business development:

·         Valerie Adams Meffert joined UpWell as vice president of marketing earlier this year. In this role, she is responsible for UpWell’s brand, content, communications, and member experience. She was previously vice president of engagement at Mercato Partners, an active growth equity investor in the technology and branded consumer sectors. 

·         Josh Harris is UpWell’s new vice president of member services, leading the company’s member-facing and demand generation teams. Josh brings a wealth of experience in sales and customer experience to this role, previously having served as Clearlink’s vice president of sales, where he grew a team of 30 people into more than 1,000 employees over the span of eight years. 

·         Melissa Floren has been appointed vice president of strategic partnerships, and is responsible for identifying, nurturing, and growing key relationships with industry partners to deliver on the UpWell vision. She joined UpWell after leading customer success and business development at Imagine Health, bringing years of healthcare experience to this new role.

“We’re bolstering our leadership team at a critical time for the organization,” added Wistner. “I’m looking forward to working as a collective management team to explore ways to advance support for this massively underserved healthcare population.”

UpWell empowers members to take control of their health by making it easier for them to get the medications and care they need, at an affordable cost. The company’s mission is to change the way people learn about and manage their conditions through prescription delivery, online community support, and access to educational resources. To learn more, visit www.upwell.com.

About UpWell

UpWell is on a mission to simplify life for the nearly 133 million people in the U.S. living with chronic conditions. By working directly with physicians, pharmacies, and insurance companies, UpWell ensures that members receive the right prescriptions and medical supplies, at the right time. Established in 2017 and headquartered in Salt Lake City, the company provides medications, products, and services to enable treatment adherence. In addition, UpWell’s condition-specific online social networks connect patients and caregivers, fostering engagement, peer support, and knowledge sharing. By providing holistic healthcare services, community support, and solutions, UpWell makes living with a chronic condition easier so its members can lead more empowered lives. Learn more at www.UpWell.com.

Contact Information:

Matthew Briggs

PAN Communications

617.502.4300

upwell@pancomm.com

 

  

10 Best Tech Startups in Salt Lake City

Proud to be partnering with 2 out of the top 10 tech start ups in Salt Lake City! Congrats to Big Squid and East Wind!

 April 3, 2018  

The Tech Tribune staff has compiled the very best tech startups in Salt Lake City, Utah. In doing our research, we considered several factors including but not limited to:

  1. Revenue potential
  2. Leadership team
  3. Brand/product traction
  4. Competitive landscape

Additionally, all companies must be independent (un-acquired), privately owned, at most 10 years old, and have received at least one round of funding in order to qualify.

Looking for a badge to celebrate your awesome accomplishment? Find it here!

1. Health Catalyst

Founded: 2008

“Health Catalyst is dedicated to enabling health care organizations to fundamentally improve care by building the most comprehensive and fully integrated suite of healthcare data warehousing and process improvement solutions available.

Health Catalyst was formed by a group of healthcare veterans with vast data warehousing and quality improvement experience. Our founders and executives collaborated for nearly a decade to revolutionize clinical process models using analytics. During development, they faced numerous hurdles in the quest to develop a data warehouse that could handle the complexities unique to healthcare data.”

2. TaskEasy, Inc.

 

Founded: 2011

“TaskEasy is a hyperlocal technology provider and the first company to apply the services-on-demand model to home exterior services nationwide with a primary focus on lawn care and yard maintenance ancillary services. The company’s mission is to make buying home exterior services as easy for customers as buying products online, while helping reliable contractors generate more business. TaskEasy’s patent-pending formula establishes fair market pricing for these services in statistical metropolitan areas in all 50 U.S. states. This means customers and contractors don’t have to haggle on price and can instead focus on quality service delivery. Since its consumer launch in April 2013, TaskEasy has performed more than 400,000 tasks in over 4,800 cities across the U.S. and has established a network of more than 5,000 screened and rated contractors. The company is headquartered in Salt Lake City, Utah.”

3. MasteryConnect

 

Founded: 2009

“MasteryConnect provides formative assessment and competency-based learning solutions to educators around the world. The web-based mobile platform, which includes Socrative, was designed to help teachers measure levels of student understanding in real time, to target students for intervention, and to inform instruction. Headquartered in Salt Lake City, MasteryConnect now serves over two million teachers and 21 million students in more than 85% of U.S. districts and over 170 countries.”

4. Podium

 

Founded: 2014

“We believe that every business should participate in building a thriving local ecosystem. So we’re building tools that make interacting easier and more convenient for everyone.

We started with a single product that helps businesses collect and manage reviews on the sites that matter most. But that was just the beginning. We’ve since released Messenger to help make interactions between businesses and consumers more convenient and analysis tools like Sentiment Report to provide quicker, deeper insights into what consumers love most about your business.”

5. Artemis Health

 

Founded: 2013

“At Artemis Health, we are striving to help fix healthcare in America. We’re making it easy for self-insured employers to use their own benefits data to reduce spending and improve benefits for their employees.

Because we believe that everyone should have good healthcare they can afford.”

6. Teem

 

Founded: 2012

“Teem’s (formerly EventBoard) cloud-based platform makes it easy for your employees to meet and book conference rooms, to efficiently manage workspaces and meeting resources, and to measure and analyze your company’s meeting and collaboration behavior. Thousands of innovative, busy organizations – including Twitter, Palantir and Airbnb – use Teem to help their people, places and technology work better together.”

7. Big Squid

 

Founded: 2009

“Big Squid was founded 9 years ago to provide much-needed automation and scale in the Data & Analytics space through a combination of services and software. Our evolution and software development efforts are rooted in addressing real-world business outcomes associated with Data & Analytics deployments across many industries. We focus specifically on the executive and business users’ need to effectively forecast business outcomes and build a business action plan grounded in greater mathematical certainty and ROI. With so much data readily accessible, we’ve built Kraken, a software platform that provides automated access to the power of machine learning for existing Data & Analytics teams and technology investments. With more accurate forecasts and more mathematically sound business insights in hand, executives and business leaders can prescribe action to drive more profitable and effective outcomes. Simply put, we help businesses look ahead, and to be proactive instead of reactive.”

8. Homie

 

Founded: 2015

“Homie is the future of home buying and selling. We use technology to automate some functions and provide licensed attorneys, agents, and experts to help our customers get the deal they want on the home they want. Our sellers save an average of $10,000 compared to using a traditional real estate agent and our buyers can get a refund of up to $5,000 towards closing costs.”

9. CloudCherry

 

Founded: 2014

“Understanding Voice of Customer has never been easier or faster, thanks to CloudCherry’s disruptive Customer Experience Management platform. Used by leading global enterprises today to delight their customers, the platform helps leaders map and capture omni-channel feedback across the customer’s journey, empowers every single person within the organization with data-driven insights and real-time actionability, and integrates with leading systems of records to make CX a key driver of growth and profitability.”

10. Eastwind Networks

 

Founded: 2013

“Eastwind Networks offers the only breach analytics cloud that provides complete visibility of your key cyber terrain. We analyze the flight data flowing across your corporate networks, virtual networks, cloud provider networks, cloud application networks, and your mobile workforce—quickly and easily. Always watching, our army of automated hunters enable organizations to identify malicious activity that has evaded other security solutions Founded in 2014 and led by a team of Internet security veterans, Eastwind Networks was recently named a Founders 50 member by Dell.”

MINDBODY to Acquire Booker Software

SAN LUIS OBISPO, Calif., March 12, 2018 /PRNewswire/ — MINDBODY, Inc. (NASDAQ: MB), the leading technology platform for the wellness services industry, today announced that it has entered into a definitive agreement to acquire Booker Software, a leading cloud-based business management platform for salons and spas, and the provider of Frederick, a fast-growing, automated marketing software for wellness businesses.

SAN LUIS OBISPO, Calif., March 12, 2018 /PRNewswire/ — MINDBODY, Inc. (NASDAQ: MB), the leading technology platform for the wellness services industry, today announced that it has entered into a definitive agreement to acquire Booker Software, a leading cloud-based business management platform for salons and spas, and the provider of Frederick, a fast-growing, automated marketing software for wellness businesses.

The acquisition of Booker will add approximately 10,000 salons and spas to the MINDBODY marketplace, combining MINDBODY’s leadership in boutique fitness studios and its vast consumer network with Booker’s leadership in high-value salons and spas.

“MINDBODY and Booker power the local businesses that help tens of millions of people lead healthier, happier lives,” said Rick Stollmeyer, MINDBODY CEO and co-founder. “By combining our technology and teams, we will help our customers grow by connecting them to even larger consumer audiences. Our intention is to rapidly expand our wellness and beauty platform by delivering more value to customers, consumers and partners alike.”

“MINDBODY and Booker have long shared a common purpose: delivering a platform that empowers wellness and beauty professionals to run and grow their businesses,” said Josh McCarter, Booker CEO. “By joining forces, we can deliver the game-changing technologies the wellness industry has been waiting for, and accelerate growth for our customers.”

Booker was founded in 2010 to serve the beauty industry and earned approximately $25 million in subscription and payments revenue in 2017.  Today, Booker serves approximately 10,000 high end salons and spas, and its platform processed over $1.4 billion in payments volume in 2017.

Under the terms of the agreement, MINDBODY will acquire Booker Software for approximately $150 million in cash and the assumption of unvested option awards. The transaction is expected to close in Q2 2018, and if closed, additional financial information will be shared when MINDBODY reports its Q1 2018 results.

Centerview Partners is acting as financial advisor to MINDBODY. Raymond James is acting as financial advisor to Booker. Cooley LLP is acting as counsel for MINDBODY and Gunderson Dettmer Stough Villeneuve Franklin & Hachigian, LLP is acting as counsel for Booker.

NEWS PROVIDED BY

MINDBODY, Inc. 

Mar 12, 2018, 16:05 ET

Degreed gets $42M to help build a tool to help employees learn the right skills

When an employee is looking to advance in their career, where they work might have a kind of strict hierarchical path for the role they’re in and what titles come next — but there’s a good chance that employee might want to try something new without leaving their company.

When an employee is looking to advance in their career, where they work might have a kind of strict hierarchical path for the role they’re in and what titles come next — but there’s a good chance that employee might want to try something new without leaving their company.

Instead of going from just an agent to a manager of agents, or following some existing promotion line, a company that’s large enough probably has plenty of other opportunities within it across many different divisions — each with either a directly-comparable skillset, or one that might need some slight additions. That’s where Degreed, an online service for identifying those skill gaps and how to pick them up, as well as track them, comes. Instead of locking employees into a single trajectory, Degreed  hopes to give employers tools to help employees improve their skills even more, and in the end become much more valuable to the employer. Degreed today said it has raised $42 million in a venture financing round co-led by Owl Ventures and Jump Capital, with Founders Circle Capital and existing investors participating.

The service launches inside an organization, identifies the content that offers an opportunity to work on skills like project management (often made by the company itself), and then shows employees how to start working on those skills. And those skill gaps between roles might actually be much smaller than those employees think, and it’s just a matter of identifying what they need to work on in order to grow within their company. After that, it identifies the best ways to get those skills, which can come in the form of content or potentially other avenues, and helps employees figure out how far along their progression path they are.

“The real challenge is that no matter how big or sophisticated any one content source is, whether it’s higher education and formal training, that’s increasingly a smaller slice of the pie,” Chris McCarthy, who was named CEO of the company today, said. “If you know where to look, you can build any skill. As content proliferates — for enterprises and for individuals — all these platforms are islands of learning. They do a good job of getting through that experience. Nothing prior to that is weaving through those islands of learning.”

 

McCarthy said even though the employers are helping their employees learn new skills, which might even help them get jobs elsewhere, they aren’t having an issues signing up potential clients. That’s because in the end, employers are going to see more value in helping those employees grow and learn new skills, and that might provide its own feedback loop where employees feel like they are getting the most from their company and want to stick around.

Of course, one of the big challenges for Degreed is not only identifying content that can serve as a barometer for learning a new skill, but also gauging its quality. For example, an online MIT course on Linear Algebra — just a series of videos and problem sets — could potentially end up superior to the other online course next to it on some well-known online course service.

While Degreed may have initially served as a kind of hub or aggregation point for educational content initially — or at least, that’s what people thought it was, McCarthy said — all that information coming in has helped it create a robust data set that it can use going forward to further help employees figure out what skills they need to learn, or even skills they didn’t realize they want to learn. When an employee comes in the door for the first time, the hope is that Degreed will have enough information for what’s inside the company and what the employee is interested in to gauge right away what they might want to learn.

That, in the end, provides a neat feedback loop. A tool like Degreed gets used to what employees want to learn, and starts to spot skills gaps inside a company that need to be filled. If all that plays out the way you might expect, then the whole notion of a hierarchy in a company might be a thing that might not exist for much longer — and employees, who are hopefully digging up the skills they want and would be good at, are the ones that chart out the real progression path inside a company as it tries to achieve its goals.

“Without engagement, just having data is insufficient,” McCarthy said. “The data you need only comes from engagement on a platform. You can have all the best models and content, but if people aren’t using the product, you can’t reduce the data that’s helpful. They’re making these decisions looking at the data, and they might see the tip of the iceberg on the surface of the water. But now companies can sit back and say, ‘here’s this glacier of learning under the water.’ It’s a combination of putting a place in the individual where a person can touch it and see it and see a real pathway.”

There is definitely a lot of interest in the employee learning space, especially as it makes sense for larger companies who are increasingly aching for niche talent like machine learning are looking to find the best people — who might even be at their own company. Grovo,  for example, raised $40 million about two years ago. But as is the case with any platform looking to win, it’s going to be a race to get the best (and most) data to convince employers that they can quickly and efficiently identify the best people to learn a skill, something McCarthy hopes Degreed has with a million licensed users.

Matthew Lynley@mattlynley / Mar 6, 2018

Snaps Integrates With Adobe Campaign To Enhance Leading Enterprise Brand’s Messenger Chatbots With CRM Data

With this integration, Adobe Campaign customers can further extend their campaign channel to Facebook Messenger, Twitter DM, Skype, and other platforms

NEW YORK, Feb. 14, 2018 /PRNewswire/ — Conversational marketing platform, Snaps, one of the select companies listed in Facebook’s Platform Development Providers, announces an integration with Adobe Campaign, part of Adobe Marketing Cloud. Snaps enterprise chatbot platform empowers marketers to segment and engage customers through conversation across messaging and voice apps.

One benefit of Snaps platform is brands can leverage their existing tools and databases. Through the integration with Adobe Campaign, brands will now be able to implement their Adobe Campaign data right within an individual’s Facebook Messenger chatbot conversation. Adobe Campaign enables the orchestration and execution of personalized cross-channel marketing campaigns to fuel meaningful customer experiences.

With the integration, Adobe and Snaps enterprise customers can quickly create an exceptional chatbot experience that utilizes all existing customer data. Brands can also utilize the chatbot as an endpoint capable of reading and writing customer profile data such as preferences, addresses, purchase history, and more.

Snaps is featured in the Adobe Exchange Directory under the personalization category. “At Snaps, our vision is to enable truly personal experiences for consumers, and to lower the cost and effort for enterprise brands to deliver personalization to their customers,” said Christian Brucculeri, CEO, Snaps.  There are three initial use cases to integrate Adobe Campaign into the Snaps platform. First, the integration allows brands to get a more complete picture of their customer. This is made possible by associating email addresses, connected with Adobe Campaign, to chatbot users. Second, brands can now leverage a user’s purchase history to deliver notifications such as status updates and tracking numbers directly on their messaging platform of choice. All existing purchase history can be accessed via the bot for use cases such as reordering, returns, and recommendations. Finally, brands can send transactional messages, which are defined within Adobe Campaign.

 

NEWS PROVIDED BY

Snaps 

Feb 14, 2018, 13:50 ET